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SOPHOS Central: 18 – Endpoint Protection Install (Home Systems – Windows)

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Created – March 6, 2018 by DunRan
Modified – August 15, 2019 by DunRan
Prerequisites –

This Page should be provided to Users for the one-time setup steps that are required to download and install SOPHOS Endpoint Protection onto their home machine.

Overview

If an organization allows users to work from home using their home systems, it is reasonable for that business to ensure that the home systems do not create a security risk to the corporate network. When a VPN connection is established between a home system and the corporate network, the security policies cannot be allowed to be bypassed. As the user is in control of their system, not the IT Department, certain steps must be taken before remote access is authorized. The most basic of these are to ensure a valid, subscribed up-to-date Anti-Virus program is installed on the home system.

We recommend home systems have the same SOPHOS Endpoint Protection as the corporate network, and that this be provided to the users by the organization under the same umbrella. This assures IT that the system is not vulnerable and not a risk to the network.

The basic steps are:

  • LogDev creates a Home Policy in SOPHOS Central
  • User confirms what type of Home System they have (Windows/Mac)
  • LogDev uploads an Installation Package link (usually using WeTransfer) for user
  • User downloads and installs software on Home System
  • User informs LogDev that the software has been installed
  • LogDev assigns User’s home system to the Home Policy (this is a less restrictive Policy than the Corporate Policy)

Download Software

You (the user) will receive an eMail message or similar way to download the software for installation. Here is a sample message from WeTransfer.

Hi…

This installer is for your HOME SYSTEM and should be downloaded and installed only on that system.

Please DOWNLOAD the software, and THEN use this link for the installation instructions:

WINDOWS SYSTEMS – LINK TO: https://logdevkb.com/?p=15262

Thanks

Use the link found in the message to download the software. This software can be simply downloaded, then select Run to start the installation. You will need Administrator rights on your Home System to proceed.

Software Installation

  • NOTE: If SOPHOS detects that you have another AV software installed, you can usually proceed regardless with the installation, and clean off the other AV software after you reboot.

REBOOT IS REQUIRED

Remove Other Anti-Virus (optional)

You may have other AV software installed on your Home System that we are unaware of. You can find these software packages in your Control Panel, Programs and Features section. You may remove other AV software (note that Windows Defender can be left) to avoid performance issues, however, if you wish to maintain the existing AV software, you may do so.

Inform LogDev

Once installed, let us know so that we can assign your Home System to the Home Policy group. We will then proceed with other actions, such as providing an SSL VPN logon for you.